FAQ | Crosby Hill

Where is Crosby Hill located?

Crosby Hill is located in Downtown Wilmington, Delaware at 517 N Shipley Street.

Is parking available?

Yes, onsite parking is available in our underground garage for a monthly fee. Availability is limited, and a waiting list may apply.

Is Crosby Hill pet-friendly?

Yes, Crosby Hill is a pet-friendly community. Residents may have up to two pets. A $500 deposit is required for the first pet and an additional $250 for the second. Breed restrictions apply.

What utilities are included in the rent?

Trash is included in your rent. Other utilities are not included and are billed separately, allowing residents to manage their own usage and costs.

Is smoking allowed at Crosby Hill?

Crosby Hill is a smoke-free community. Smoking and vaping are not permitted inside apartment homes or in common areas to promote a healthy and comfortable living environment.

What types of apartments are available?

We offer studio, one-bedroom, and two-bedroom apartments.

Are ADA-accessible apartments available?

Yes, ADA-accessible apartment homes are available at Crosby Hill. Please contact the leasing team for details regarding availability and specific accessibility features.

How can I pay rent?

Log in to Resident Connect to pay rent online. Residents can also earn rewards on rent payments through BILT, with points redeemable for travel, fitness, rent credits, and more.

How do I put in a maintenance order?

To request maintenance service, please log in to your resident account and submit a work order. We strive to complete all requests within 48 hours. Providing detailed information will help expedite the process.

Our maintenance team is onsite Monday through Friday from 8:00 AM to 4:30 PM. For after-hours emergencies, please call the 24-hour maintenance line at (302) 517-0455.

Are there restrictions on amenity use?

Amenity spaces are available for residents to use at all times, but noise needs to be kept at a minimum after 10pm. Please be mindful of your neighbors when using the common areas within the building and the outdoor amenity areas.

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